Clarify what the current situation is with Escorts on Planet Romeo

TobyFoxx shared this idea 1 year ago
In Progress

I'm seeing a lot of discontent about access to escort profiles on Planet Romeo and a lot of confusing information on what the current and future situation is. Please would you summarise this in one clear post:


How can guys view escort profiles at the moment?

*Through the apple/android app?

*Through the Uncut app?

*Through the Beta/old website?

*Some other way?


You mention you are working on upgrades to change this. How will guys be able to access escort profiles in future?

*Through the apple/android app?

*Through the Uncut app?

*Through the Beta/old website?

*Some other way?


Thank you for the clarification.

Comments (66)

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21

Hi there,


I fully understand the confusion and frustration regarding the escorts on PLANETROMEO Beta.


Currently, escorts can only be found on PLANETROMEO Classic (classic.planetromeo.com)


Escorts WILL be added to PLANETROMEO Beta in early Autumn of this year. It is taking some extra time because we are developing a whole new domain for the escorts which will not only integrate them into Beta, but also give them their own domain that can be searched by non-members, hugely increasing their potential client base.


In the meantime, we continue to communicate to our users how to get back to Classic if they need to.


Unfortunately, we will not be able to bring the escorts to the apps as this is against the rules set by Apple and Google. We aren't happy about this either, but sadly there really is nothing we can do about it.


PR/Luke

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20

Hey Guys,


we are really pleased to say that the first stage of bringing the escorts to the Beta site has finally happened!


So now, you should be able to see a 'Q' icon at the top of the page (why it is a Q will become clear later on).


For now, users can search and contact escorts through Beta, and escorts can log in and communicate with clients.


One thing that is still the same (and we apologise for this but it IS coming), is that if an escort wants to update their profile, this still needs to be done through PLANETROMEO Classic.


If you have any questions, drop us an email to support@planetromeo.com


We will keep you updated with the rest of the developments!


PR/Luke

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32

Luke how you can understand the frustration if you do not listen to us?

We ask you to speak us before you change escorts on Romeo. You don't listen.

We tell you we get less customer right now. You don't listen

We tell you customer say they don't like to find escorts on Romeo and they move to Rentment. You don't listen.

We ask you why to take away the guestbook. We need it. No reply.

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25

I can only confirm the discontent that was expressed from the perspective of a customer. It is impossible, at the moment, it seems to get an overview over Escorts present in any place that is not one's homebase. One needs to know their names, which is ridiculous it seems to me. Very unprofessional! Why don't you listen to the complaints and improve the site until it has at least the quality of the older website until you make it impossible to use the older version? I feel rather dumbfounded and uncomfortable.

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super Idee....gratulation zu diesem leisen Rausschmeissen der alten User! die ja nicht unerheblich Planetromeo finanzierne..... und demnächst werden dann wenn Spreu von Weizen getrennt ist noch mehr jeder User zur Kasse gebeten, da ja die Schwule Lifestyle Community genügend Geld hat......

ich werde in Funktionen umgeleitet, wo ich mich erneut anmelden etc. muß , und schon hab ich keine Lust mehr das eine Portl zu nutzen, weil ich ja nun zig andere Portale aufmahen muss......

Ich fühle mich hintergangen, als User ....und Unterstützer einer Idee, die am Anfang mal dastand....nun tretet Ihr sie selbst mit Füßen

Viel Erfolg dabei

ja und genau deswegen schreib ich auch in Deutsch!

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22

What a flop HUNQZ is!!! I can't search on any escort profiles in another country or city at the moment. Even the classic site is redirecting to the hunqz flop page. Happy cruising it is not!!! I like to get in touch with escorts before i visit the city to make arrangements and at the moment i can only view those within a few miles of my current location. NOT good enough.

Not to mention the so called 'Popular Destination' - if you are an escort who is unfortunate enough not to have a profile in those handful of destinations you will be ignored and not get any exposure to clients.

I am astounded at the arrogance of the planet romeo team who roll out changes without thinking about ramifications to both the clients and escorts. I can't see myself renewing with this site in future.

I am going to Budapest at the weekend and at the moment there is no way i can view any escorts in that city. The old search facility should still be accessible...not everyone is roaming around with a phone pinging the nearest escort! I really wonder what the impact this is having on the escorts as they are probably unaware that their profiles cannot be viewed unless you land in their city and they are in range!!! How ridiculous is that. Some clever cloggs had this stupid idea which has not been thought out at all. As a user of the escorts section i am disappointed that changes have been made that are more detrimental to escorts and clients. Perhaps someone from the technical team can get in touch with me and tell me how to contact the escorts in budapest? preferably before my trip!!!!

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11

At the moment you can use the link https://classic.planetromeo.com/search/menu.escorts.php to get to the old escort page. If you add this link as a shortcut in the classic site, the page is displayed well.

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14

thanks braveguy!!!

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14

I would like to thank braveguy for his help in this mater. But this link should really be accessible through the main website.which it is not at the moment. There must be many other users like me who are sitting twiddling their thumbs not knowing how to get around it. If it was not for me looking at this post and braveguy replying with a solution. I think braveguy should be working in the tech team :))

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12

Hi Deen,

You can also just change your profile location to Budapest and see all the escorts there sorted by the distance. In the future, we will focus on being able to explore escorts around the world without moving your profile.

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Cette nouvelle organisation est une catastrophe; laissez nous le classic.planetromeo.com et cessez de nous ennuyer avec vôtre nouveau "jouet" qui est complètement nul. MERCI

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20

planetromeo... you say in the future you will focus on geting a feature... THAT ALREADY EXISTED IN CLASSIC! it's beyond absurd to present the new version as an improvement.. its hateful

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Yes but until you can deliver the function to explore escorts around the world, without changing location, the sensible thing would be to leave an alternative but then we are not dealing with sensible people here are we! Yet again you have shown nothing but arrogance to user views... you might find this a mistake in the long run. When it will be to late to entice the customers back.

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20

Thanks Braveguy but the link today did'nt work anymore... You will be redirect to the new site... It seems they have "fixed" it...

Overall I think the same: at the moment the hunqz section is completely useless... For example, in user point of view the "popular destinations" sections is without any useful purpose: it will be powerful only if you can edit your own "popular destinations". I don't like to move my profile to a specific destinations to see the escort of that area, receiving message from people I don't care. More, the old version was suitable for use with desktop version (mandatory to see escort profiles) on cellular phones, right now the new site in desktop version on android handy is the opposite of that will be "user friendly".

I'm evaluating not to renew my plus subscriptions if things don't changes...

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9

you can change your location of view the escorts in that city. you get a list of all profiles ever registered in that city. 20 profiles on a page , with only 3 online ... you need to scroll .. scroll ... scroll to find 20 online profiles on the 200 you scrolled ... is that the improvement ? it's a disaster . planetromeo , start listening to your customers and accept your mistakes and solve the problems. or did you lost the old site and can't recover ... i m curious what about your advertisers ...

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@will0008, by clicking the filter icon on the top left (or top right on the mobile), you see some filter options. There you can choose to only see profiles that are currently online.

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9

it s only working for plus hunqz and not for the others . it's not working correctly . really ? is that the way you force customers ? it s xmas . enjoy

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and you need to set it everytime on online .. change the screen and you get the default setting again . seems we are just testers ... not the customers .

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@will0008, you are talking about normal users searching for hunqz? If so, it works for both plus and non-plus hunqz.


And if I switch from hunqz to the normal radar and back, the setting "online" stays selected. Or what do you mean by changing the screen?

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really ? test it on the laptop yourself . it does not stay selected . it's not working . enjoy your eve and solve the problem before you reply again

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9

I click the HUNQZ icon, choose "DISTANCE" (ENTFERNUNG) and set the filter to online. Then I see plus and non-plus hunqz that are currently online. And if I switch to the normal radar and then back to HUNQZ, the filter is still selected.


Of course I cannot repair anything as I am not working at planetromeo.

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i found the problem , i keep the classic in one tab open and open the new in another tab . the online doesn't stay when you return to the classic . you mix everything and less options in the new than in the classic . it's a mess

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9

Hm, also if I open the classic page in another tab and switch between both, the filter stays selected. Safari on macOS 10.13. Same in Chrome.

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chrome windows ; enjoy your mac . and if you don't believe me , what's the purpose of support and help if you don't listen . open in classic first, click open in new tab escorts .. change settings .. view . close tab and continue in old , open again with new tab ... to avoid you always return to the new web for everything ... if you don't believe, call me and come over .

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Okay, I start with the new page and let it open. That is obviously the reason for the different behavior.


But please read my postings. I am a normal user and not working at or for planetromeo.

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17

Le nouveau site est une catastrophe, complètement nulle, incompréhensible; le classic est simple d'usage, très très simple donc laissez le nous; et pourquoi être obligé de s'exprimer en anglais, quid des francophones et autres????

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Sorry @braveguy , but tell mel when I use your link presented https://classic.planetromeo.com/search/menu.escorts.php

opens again the new webpage .....

so I am more and more upset about what u do with us userse , even that u did not inform us before, that u will chage whole concept of Planetromeo ......

KKAUSOF

2017-12-06 11:38 GMT+01:00 planetromeo <support@planetromeo.useresponse.com>:

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You are right and Braveguy did a mistake; if you use his link you arrive on the new site completely stupid, horrible...I think the problem is about the team of PlanetRomeo : they are completely blind and are not able to understand what their faithful members write here. A lot of people are really furious about the change of classic.planetromeo; the result is I'll leave in a few month this community if they are not coming back at the former situation and no renew my Plus membership. But, may be, it's the result that the team is looking for...no?

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18

As said below, they changed the link in the meanwhile.

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11

yes they changed the link and you are forced to use the dysfunctional HUNQZ site whether you like it or not! why be loyal move on there is rentmen they still have country/city breakdown in their menus and you don't have to fiddle with your location each time to search.

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14

@Karsten, obviously they read the comments here, so they changed the linked page to redirect to the new one.

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18

And that's the error...

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18

apparently they are intent on SHOVING the new interface down our throats. Good luck with that and good bye!

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22

The ignorance of the support in dealing with the users makes me speechless: I will cancel my Plus membership!

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This is not an issue with support but with poor management and/or a clueless product owner.

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20

"In the future, we will focus on being able to explore escorts around the world without moving your profile.": It's incredible: I want one answer of planetromeo: When you see that the whole community is upset and in real rage: Why do you stop the Classic Website with all the good facilities (espacially the geographic search), when you first have to develop such basics in the new Website?! And why don't you reopen the Classic Website until you have fixed that?! In November I repaid the Plus-Membership for one further year. I paid for the old facilities, not for the new ones which are really useless. You should offer to pay back the money.

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In the future, we will focus on being able to explore escorts around the world without moving your profile.": It's incredible: I want one answer of planetromeo: When you see that the whole community is upset and in real rage: Why do you stop the Classic Website with all the good facilities (espacially the geographic search), when you first have to develop such basics in the new Website?! And why don't you reopen the Classic Website until you have fixed that?! In November I repaid the Plus-Membership for one further year. I paid for the old facilities, not for the new ones which are really useless. You should offer to pay back the money.

CAN'T AGREE MORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PLANET ROMEO TEAM, GET YOUR FINGERS OUT OF YOUR EARS AND L I S T E N TO ALL OF YOUR UPSET PAYING SUBSCRIBERS OR YOU WILL NOT HAVE ANY FUNDS TO INTRODUCE ANYTHING NEW OR INNOVATIVE IN THE FUTURE WHEN YOU GO INTO ADMINISTRATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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TRUE!

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Perfect, absolutely right!!!!

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19

i cant believe they are just ignoring and do not give any fucking answer

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16

Totally agree with you

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26

I try to stay polite; so my "open letter to the planetromeo-management":

* * *

Dear Planetromeo-Management,

When you look at all the reviews on the wish.planetromeo-com-Website, you see that the whole community is upset and in real rage. Believe me: We are not the normal "shitstormers" who put negative and offensive comments in a feedback-tool just for fun. We are honestly and sincerly sad, that you take us - without any need - our playgroud for which we were without any doubt ready to pay the "Plus"-fee (in my case for nearly 10 years). I don't have to repeat at this place why hungz.com is not an alternative to the Classic Planetromeo-Website. You can find that in all the topics in the reviews of the other users on wish-planetromeo.com. Don't try to convince us, that hungz.com is a great website. That statement, which came one week ago with the short announcement of the change, is is just as embarrassing as the one that Donald Trump is the greatest President America ever had. Perhaps you believe really, that hungz.com is a great website. Perhaps in technical way it is more up to date as the old one. BUT, believe me, for the users it is really not usable.

I am convinced that - if you don't allow us, to go back to the Classic-Plattform in the next few days - it will be the end of Planetromeo. I am shocked (honestly), that it seems that you don't understand that. Next, I'm really disappointed that you stopped communicating anything. It is an insult to all paying Plus-customers.

So, I finish this open letter with the kind request to give a statement to all users, almost to the paying Plus-customers. It would be very interesting to know what you really think about the reactions of the users and if you are ready to stop the ongoing suicide of Planetromeo.

Kind regards!

* * *

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The end of PlanetRomeo has already happened and the reason is that they haven't been able to develop an app that can be competitive with the others.


Rather, they have prefered to introduce a new site that no one needed. While every update of the app has new bugs, removed great features and new restrictions for not-plus users. Now even escorts can't log-in by app.

Moreover, they continue to do unpopular choices that go against our requests on this forum.


All this it's unbelieveable.

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Absolutely true....PLEASE LEAVE EVERYTHING ON ONT HE CLASSIC WEB SITE UNTIL THE NEW WEB SITE IS THE SAME.......IMPOSSIBLE TO FIND ESCORTS IN CITIES BEFORE YOU ARRIVE AND EVEN WHEN YOU ARRIVE....THIS SHOULD STILL BE AVAILABLE IN THE CLASSIC OLDER WEB SITE UNTIL YOU GET PROFESSIONAL SO THAT IT CAN BE USED IN THE SAME WAY AS THE OLDER WEBSITE

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I wonder if the competition paid developers to ruin the site? That would explain this deterioration...

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23

I address this question to the Planet Romeo team!!!

If this topic:

"Clarify what the current situation is with Escorts on Planet Romeo"

is in status "In Progress",

then WHY are you not taking into review or under consideration, or whatever you name it, to put In Progress the Popular and highest Trending issues on this complaint forum site such as:

"OFFER ESCORTS A CHOICE TO REMAIN ON PLANET ROMEO CLASSIC INSTEAD OF YOUR NEW USELESS HUNQZ SITE!!!!!"

???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

Are you seriously THAT foolishly proud of your new DYSFUNCTIONAL HUNQZ platform/site, or THAT ignorant towards the MASS dissatisfaction downpour from ALL your paying subscribers, that you are prepared to loose over 95% of them and therefore your main funding, just to prove a point in defending a faulty and extremely limiting new app/site by BULLYING your sponsors to use it with NOT even a simple choice offered in the matter????????????

WHY don't you run a survey in between ALL of your PLUS subscribers and ask each and every one of them if they prefer to use HUNQZ or to remain on the called "outdated" yet brilliantly functional Classic Planet Romeo???????????

IT IS TIME FOR YOU TO LISTEN AND TAKE A SWIFT ACTION BEFORE YOUR DRIVING FORCE-YOUR PLUS SUBSCRIBERS LEAVE YOU DUE TO YOUR SILENCE AND THE DISRESPECT YOU ARE SHOWING THEM IN SHOVING YOUR OWN DECISIONS IN THEIR FACE!!!!!!!!!!!!!!! WELL WORTH THINKING ABOUT, GUYS!!!!!!!!!!!!!!!!!!!!

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@cisne1

Yeah, I'm seriously wondering whether this is intentional in some way? That the aim is to get escorts to leave Planet Romeo at go to other services?

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I am really shocked how unprofessional they are. Just ignoring and telling nothing about this issue. Not even a letter. Very very disappointed

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LEAVE THE ESCORTS ON THE CLASSIC WEB SITE OR MAKE THE NEW WEBSITE THE SAME AS THE CLASSIC....THE ESCORT

SITUATION IS A DISASTER NOT ONLY FOR THE ESCORTS BUT FOR THE PLANET ROMEO CLIENYS

David

-----Original Message-----

From: planetromeo <support@planetromeo.useresponse.com>

To: David Hayter <pjpnice@aol.com>

Sent: Tue, 12 Dec 2017 0:31

Subject: New Comment in "Clarify what the current situation is with Escorts on Planet Romeo"

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CHANGE THE ESCORT SERVICE SO IT IS THE SAME AS BEFORE IN THE CLASSIC OR JUST PUT IT BACK TO THE CLASSIC WEBSITE AS BEFORE.............

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It's a scandal! Why did you force to make (I am an old user) and now YOU DON'T ALLOW to search escorts as before! I do not wanna pay you anymore. Shame on you.

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nobody understand why they did it.... the forum is full with negative comments... the answer from planetromeo is: the new side is great, the users just have to learn to use it... the life of the escorts is doesent matter, nearly all lose there income and the before christmas.... yes its so great to make the life harder für the escortboys who have so much luck in there life.... i hope someone open a new side like planetjulian and greate that like the "old" planetromeo... than the most user will move to the better side.... i have so many contact with costumers and escorts too and nobody say any positive thing about that HUNQZ.... (by the way, shit name for a shit side). Plantromeo is blind for that what the users want. They will get the bill i think.

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The site is terrible, disaster.. Not user friendly at all. What a mess.. lets go to rentmen. Its cheaper and better for escort boys and they do care about customers. At least they do not ignore them

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They are arrogant arseholes. If they are unwilling to listen to their subscriber base they deserve to go bankrupt. Here's hoping!

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The Romeo team are too arrogant and conceited to admit they have made a bad decision with HUNQZ the flop site. Furthermore it really does not cost them anything to restore the country/area search but they CHOOSE NOT TO! Why would you roll something out with less functionality??? Ask them they are the experts....us users don't really count. Reply to their arrogance by not renewing your memberships.

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I have some minutes ago posted the answer I received today (I wrote them last friday). Unfortunately I copy it in the same language they answer to me (spanish) but more or less I will transcribe what they said : Hola,


First he says, thanks for your comments (and should add BUT WE USE IT LIKE TOILET PAPER)

Then he starts to explain how to use some features but this is only the point that he seems to have read for the loong Email that I have sent.


And to finish and here is the most funny part :


::::::::::Por otra parte, ten en cuenta que la nueva web está en período de prueba, por eso es necesario probarla y ver qué problemas surgen.::::::::::::::::


What means, the new website is in a testing period, and for this reason is necesary to test and see what problems appear


WTF is that???? I AM PAYING FOR YOUR MEMBERSHIP IT´S NOT A FREE SERVICE WHERE I CANT SAY ABSOLUTELY ANYTHING.......


So as it is right now, nothing seems that will be changed , they are inside their gas bubble and nobody takes them out of there.

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the new webservice is a disaster and the planetromeo it team is incompetent . they don't listen , they just tell you , çà nickel bien sur mobile. escorts are complaining to loose customers, we are complaining about the loss of classic options and they simply ignore it . planet need to change there attitude or they gonna loose there major plus member and escorts . who want to pay for this disaster ?

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Totally agree with you; at the end I'LL NOT RENEW my memebership Plus.

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ClassicGuy, is it not obvious _why_ they did it? By redirecting all users to the new site, they get more traffic. Then they can say "we already have 1.8 mio users on the new platform. So it can't be that bad!"

And do you remember about 2 years ago, when there was a newsletter with a job opening for a product manager every 2 weeks or so? Guess they fired the beta product managers until they found one who was in favor of the new design...

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i just asked myself why escort would continue to pay for star escort as with the new web, the distance overview mix stars and regulars . you select the stars , and you get all stars even from amsterdam .... ; you select hunqz and it s a mix ..; i don't know who did this design, i just don't get it ... the classic is so organized , clean ... , the new looks so chaos .. ne nederlandse hutsepot ... nie te vreten

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@will0008; I suppose they glued together just 'something', very quickly due to the huge negative comment of Escorts missing at all, in the new website.

What they did NOT, was just some basic questions, of how users interact with the site. Questions and tasks, what different users would want to get done. This is called 'User story', 'Use case' in IT design speak.


In case of escorts / their clients, the search approach is very different with user/user.

The timing of a planned is very different, also the search radius is very different.

They have just one image of us users, just like a simple user/user would search and meet.

They also forget how an escort (a business guy with a free-time schedule, travel plans, 24/7 planning, maintain customer contacts, and powerful site options from a mobile device) needs to use the site for his purposes.


BTW, they also mistreat us 'typical users' like the common 'Grindr fuck animal'. They think (wrongly), that we all just want to meet now, nearby. Just plain-sex searchers. They miss totally all the community things that were so great on the old site and community.

In general, they ignore people who are planning somewhat slower, or guys who travel a lot, or who want to just keep up on old friends.


In addition to ignorance, they keep on so stubborn as how 'their' thing would have to be; how 'great' it was. They see large user numbers now on their great new site, but ignore the big rumours inside this user base. Stand against the wall, but big mouth.

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Yes just like gaydar died after all the unwanted changes so will romeo. they just dont want to listen. Doh!!!

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I used planetromeo for a decade, but now they force me to stop using it. It is unusable now. This new website is horrible, don't expect user to keep paying for this shit.

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For me it looks like they want split the business into 2 streams, a regular dating app and an escort portal.

In the next step they will keep the dating app and sell the escort portal to another company, as they are a fund they probably can‘t get the money / business they want, so they create a new company who isn‘t a fund and where they can real make money from some private equity company.

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in progress ..... i m curious ... as planet is a sample in communication with their customers ... seems to me that they simply activated hunqz without informing their customers ... silence is the way of communication ...

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