My profile is invisible

Deni100 shared this idea 3 months ago
New

I register the profile but it's invisible, nobody sees me profile and doesn't have it in search results, I can only send messages.


I try register the profile again and again but always after a few minutes it disappears and nobody sees it.

Comments (7)

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this happens to me too. I have created new accounts but nobody sees me and I can not always send messages, besides I can not access the plus subscriptions. I believe the system has been banned. But the support does not answer me.

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And I can't access the plus subscriptions and the support doesn't answer me too. I now deleted my profile because it is currently unusable, I hope this will be solved.

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And I don't know how other new profiles don't have a problem, I don't know why there is support if they don't help users.

Do I have the right as a user to know for what reason I can't use the Romeo application?

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I have same problem here, open profile works 10 minutes and then, no one send me messages and i can not send them too. I write once they told me because i have 3 profiles, but i delete them. Do they mean 1 account per email?

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I have the same problem too. They blocked my e-mail so I could not use the support request form. I tried to write directly to support@planetromeo.com but I did not receive any reply.

If you create profiles that are not visible and no one sees them, it is certainly because not only the account has been blocked but also the possibility of registration by applying limitations, we have probably been banned.

I asked for some time by sending emails to the assistance to review my case and be contacted by an administrator to clarify the situation, but I do not receive an answer.

I can also erroneously and unreasonably violate some rules, but I could explain what and above all give users the opportunity to remedy. If any of the admin reads me, please answer me.

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I have the same problem...I asked for some informations but nobody answer me

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Hi All, there is problem with email address, 1 account per email! If you will have in one email addresse 2 profile - probably planetromeo deleted your profile.